Information & support: Punch licensee support
- Working in partnership with your business relationship manager you will develop an ongoing business plan.
- frontline, Punch’s customer service helpdesk.
- Our buying power means you - and your customers - get competitive deals.
Our agreement offers you a fantastic level of freedom to run your business exactly how you want to. You are your own boss, you make the decisions and, of course, take the profits!
But that is not to say you are alone. Punch is there to provide support whenever you need it in the form of:
Business
Relationship
Managers
(BRMs) |
They will work closely with you on all aspects of business planning and development. BRMs have access to the latest business planning tools and, above all, plenty of industry experience. |
| frontline |
Our customer service helpdesk. This will be your first port of call for day to day queries which we aim to resolve quickly and satisfactorily. |
| Punch telesales |
Our in house service will take care of all your product orders and keep you updated on the latest promotions. |
| Connect family |
A variety of brochures mailed to all pubs packed with marketing and promotional ideas and constantly changing special offers. |
| Extranet |
www.punchtaverns.com 'click on Retailer Room' - our licensee website providing online access to key information. |
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